When the call comes, you see the site

A console that puts every emergency-bell and intercom call on all operators' screens and opens the call and site cameras with one Connect.

Live
Real-time request sync: 1click
Call plus site video: 4
Simultaneous camera pop-ups

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Windows 10 / 11Ubuntu 24.04 LTS

Highlights

What it does

Every call, on every screen

A button press at the site sounds an alert and shows the request on every operator's screen, along with who has taken it.

Request list — waiting and in-call requests

One click to connect

Press Connect and your phone rings, straight through to the site. Call status and elapsed time stay in the side panel.

Site video, automatically

Once connected, up to four camera pop-ups for that call point open on their own, ready to zoom and pan.

Search history with recordings

Find past requests by period, call point, operator or outcome, and play call audio and site video on the spot.

Features

Features at a glance

Request status at a glanceColor-coded states, with long-waiting requests highlighted.
Outcome and closingClose each request with an outcome code and a note for later search.
Picks up where you left offRestart the console and your active call and site video come back.
Pop-up placementChoose the monitor, grid or cascade layout and always-on-top.
Call point managementAdmins link each call point to its extension and cameras.
Bulk creation by channelCreate one call point per NVR channel in a single step.
Operators and outcome codesManage operator accounts and outcome codes from the admin tab.
Pinned server certificateRefuses to connect if the server certificate changes unexpectedly.

Screens

SpecificationsShow full specifications

Product description

When a call button is pressed at a car park, apartment or shop, the request appears instantly on every operator console, along with who has taken it. Pressing Connect rings the operator's own phone to talk to the site while the linked cameras pop up on screen. After the call the outcome is recorded, and past requests can be searched together with call recordings and site video.

A separate call-control server is required; voice calls are handled by each operator's softphone or IP phone.

General
OS	Windows 10 / 11 · Ubuntu 24.04 (64-bit)
Users	Operator · administrator
Requires	Call-control server (separate) · SIP softphone or IP phone per operator

Functions
Requests	Real-time sync · connect · hang up · close
Site video	NQNVR live pop-ups (up to 4)
Search	Period, call point, operator, outcome, keyword; playback and download
Admin	Call points, camera mapping, operators, outcome codes

Documents